Inside Angle

From 3M Health Information Systems

Tag: Quality

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Avoid playing the telephone game when communicating the quality message

March 28, 2018 / By Cheryl Manchenton, RN

As a child, I loved playing the game telephone. It was always hysterical to hear the message that the last person heard as compared to the message the originator sent. […]

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What does claims data tell us about patient experience?

Feb. 28, 2018 / By Kristine Daynes

I’ve been reading ProvenCare, which describes the Geisinger approach to health care and is filled with mottos such as “achieving extreme patient satisfaction” and “treating patients like family.” One discovery […]

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Solving the mismatch between poor quality scores and outstanding care

Jan. 29, 2018 / By Kristine Daynes

Recently, I reviewed the Medicare Hospital Value-Based Purchasing (VBP) scores for three hospitals recognized nationally for outstanding care and patient safety. They didn’t look good. The ratings for clinical outcomes […]

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Promises not yet kept: Can health IT support healthcare quality?

June 28, 2017 / By L. Gordon Moore, MD

An interesting convergence of articles flowed over my laptop recently: 1:  Becker’s ACS Review: The 11 things payers, providers really think about value-based care:[1] Seventy-five percent of health plan executives […]

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The growing importance of shared clinical data for payer and provider collaboration

June 2, 2017 / By Gretchen Mills

There is a lot of talk about “big data” and its impact on health care. So let’s dig deeper and ask: “How can shared clinical data be used to create […]

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Spring clean your CDI workflow

May 10, 2017 / By Cheryl Manchenton, RN

Is your CDI program in a rut? Has your performance plateaued or even diminished? Maybe your program has a case of the “same-ole-itis,” otherwise known as “the way we have always done it” disease. In the words of the song from the musical Auntie Mame,* “Open a new window, open a new door!”

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If you got it….use it! Working smarter, not harder on improving quality outcomes

March 6, 2017 / By Cheryl Manchenton, RN

I have found that the best topics for my blog are those that I care most passionately about (see “Collaborating with Kindness” as an example). As I thought about this […]

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A look back at popular blogs of 2016

Dec. 29, 2016

Happy New Year and thank you to all our readers! Before we officially start 2017, catch up on five of Inside Angle’s most read blogs of 2016: Overcoming skepticism about […]

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I don’t care what people say…Quality is here to stay!

Dec. 21, 2016 / By Cheryl Manchenton, RN

As usual I have a song in my head and this month is no different (rock ‘n’ roll tunes are so catchy)!  As we are about to navigate through uncertain […]

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Five-Star Hospital Compare: a one-star endeavor

Dec. 19, 2016 / By Richard Fuller, MS, Norbert Goldfield, MD

In this month’s blog we return to a recurring theme—the issues related to risk adjustment and performance measurement. More specifically, we think it is important to take a closer look […]

Medical professional and consultant looking at a laptop

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Physicians and quality metrics: They care…they REALLY care!

Nov. 14, 2016 / By Cheryl Manchenton, RN

So, this month I am taking a slight detour. Instead of continuing to dissect AHRQ version 6.0 changes, I would like to reflect on providers and quality. I promise to […]

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Reconciling different visions of our healthcare system

Oct. 21, 2016 / By Richard Fuller, MS, Norbert Goldfield, MD

The conservative columnist Charles Krauthammer opined in a recent Washington Post editorial: “The Democrats will eventually push to junk Obamacare for a full-fledged, government-run, single-payer system. Republicans will seek to […]