Spring means different things depending on what part of the country you live in. For me, spring means melting snow, flowers and spring cleaning. This also seems like a good […]

One of the fundamental objectives of Medicaid programs contracting out their sizeable budgets to managed care companies is to improve the quality of care for their beneficiaries. As we frequently […]

Happy spring everyone! One of my clients recently made the statement “We don’t know what we don’t know.” I wholeheartedly agree. If only all organizations and team members shared that […]

The “Iron Triangle” in health care refers to the concept that access, cost and quality cannot all be simultaneously improved. The premise is that an improvement in one area results […]

As of January 1, 2019, hospitals must post their prices on the internet for patients to review. The intent is to provide patients with price transparency and allow them to […]

Happy Holidays!  Sorry this is not a Charles Dicken’s Christmas story, but it does reflect an equally powerful story: A Tale of Two Cities. This Dickens novel has a well-known […]

The online portal Dictionary describes healthcare as “noun; the maintenance and improvement of physical and mental health, especially through the provision of medical services”. Interesting that it does not mention […]

June and July saw a flurry developments highlighting the challenges with the five star nursing home compare ranking system. In June, the Veterans Administration released their star rankings for VA […]

HHS is adapting yet again of one of its most widespread quality initiatives, called Partnership for Patients. Will it be more of the same or a whole new game? HHS […]

Within the CMS proposed rule for FY2019 published at the end of April, there is a proposal to consolidate and improve the value-based purchasing (VBP) payment adjustment model. On the […]

The healthcare industry (like every other) has often used catch words and phrases: Patient empowerment, population health, electronic interoperability, pay-for-performance, quality metrics, social factors that affect outcomes, medication compliance, care […]

As a child, I loved playing the game telephone. It was always hysterical to hear the message that the last person heard as compared to the message the originator sent. […]