Inside Angle
From 3M Health Information Systems
Digital empathy in the time of telemedicine
Telemedicine is far from perfect, but during the COVID-19 pandemic it became an essential tool for delivering care. Will the trend towards telemedicine continue after the pandemic, or fall by the wayside? Dr. Matt Sakumoto, a virtualist primary care physician at University of California, San Francisco, describes the concept of digital empathy in telemedicine and how it could help this technology be more than just a blip on the health care radar.
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Matt Sakumoto, MD
Virtualist, assistant clinical professor, University of California, San Francisco
Matt Sakumoto, MD, is a virtualist primary care physician at University of California, San Francisco. He is also fellowship-trained in clinical informatics at UCSF, with a focus on virtual care…
Travis Bias, DO, MPH, FAAFP
Chief medical officer, clinician solutions
Travis Bias, DO, MPH, DTM&H, FAAFP, is a family medicine physician and chief medical officer of clinician solutions team in 3M’s Health Information Systems Division. He has practice experience in…