My oldest son is on the autism spectrum which brings him both challenges and unique skills, such as perfect pitch and encyclopedic memory. One of his gifts is an ability […]

What if the only way to create complete healthcare relationships among providers, payers, and patients required something different than what has been tried in the past? And, instead of policy […]

Business management guru Peter Drucker is credited with saying that “culture eats strategy for breakfast.” The message is that an organization will not adopt any change or effectively pursue any […]

Just as my life was rolling along smoothly….my life abruptly changed. I suddenly found myself raising my one-year-old grandson, Jay. My sister became very ill and was not able to […]

Last month, I wrote about my experience with The Texas Medical Center and the loss of my mother. One reader questioned whether the healthcare system is working (as I maintained […]

For those of you who are my regular readers, first, thank you so much! Second, you know I can get personal at times. This is going to be one of […]

I have been told since the start of my coding career (21 years gasp!), that there are no coding emergencies. That it won’t “hurt” to wait until the next day […]

I’ve been following many recent articles about the increased interest in social determinants of health. This topic caught my attention a few years ago when I came across the pioneering […]

Ryan Butterfield’s co-author on this blog is Melissa Gottschalk, a Research Analyst 2 on a team within the Clinical and Economic Research group for 3M Health Information Systems. Carl Friedrich […]

How can user experience designers who don’t have clinical backgrounds work to create better experiences for healthcare providers, payers and patients? Design is about understanding the emotions of the user, […]

I just finished reading a book titled “All Our Wrong Todays” by Elan Mastai. It is the story of a young, single man in his early 30s who is pretty […]

If your organization is like most, you’re well stocked with dashboards that show your organization’s latest performance metrics. Which numbers are up (DNFB and LOS—Boo!), which numbers are down (CDI […]