Out with 2019 and in with the new year! The new year has the anticipation of a fresh start, a new beginning. The process of reflection and goal setting, such […]

Happy spring everyone! One of my clients recently made the statement “We don’t know what we don’t know.” I wholeheartedly agree. If only all organizations and team members shared that […]

Happy Holidays!  Sorry this is not a Charles Dicken’s Christmas story, but it does reflect an equally powerful story: A Tale of Two Cities. This Dickens novel has a well-known […]

I think it’s reasonable to say that most people working in health care are motivated to deliver high quality care to the people they serve. Because humans are complicated organisms, […]

It is very easy to get aggravated with providers who do not appear to be engaged with CDI programs. But let’s hold on. Where should their focus be? Sorry, but […]

We frequently discuss with clients the differences between Inpatient CDI versus Outpatient CDI such as time, volume, coding, regulation, etc. Despite these differences, both require collaboration between departments to be […]

It has been two years since AHIMA updated the Official Guidelines for Coding and Reporting with a statement about clinical validity. You would think with lessons learned plus time and […]

As the volume of outpatient care has grown over the past several years, so has interest in outpatient clinical documentation improvement (CDI). Yet many organizations struggle to define what exactly […]

As a rabid theater-goer, I love Sondheim.  Note the quote below: “Bit by bit, putting it together… Piece by piece, only way to make a work of art. Every moment […]

Physician burnout has a negative impact on quality of care, patient safety, operational efficiency and of course on the burned-out individuals. In a new episode of the Inside Angle podcast, Christine Sinsky, MD, vice president of professional satisfaction at the American Medical Association, discusses how we can improve the work of care.

I had the privilege of attending the HFMA Region 11 conference this week. Although there were many great seminars and speakers on healthcare topics, the best presentation was by Johnny […]

When thinking of quality outcomes improvement, much focus is on the particular quality concern (such as a readmission, accidental laceration, etc.) and reducing the incidence through better practice, improved documentation […]