Value-based conundrum: How to measure complexity and value in primary care

Getting into health care somewhat accidentally as a child, Dr. Kyna Fong, CEO and co-founder of Elation Health, set out to create clinical first technology to bolster primary care. What is clinical first technology? Listen to Dr. Fong’s perspective on the importance of health care innovation that supports the core of care: the physician patient relationship.

“The types of interactions and relationships that build trust really feel at odds with the fee-for-service, transactional type incentive structure that prevails today in so much of primary care. When I think about technology and great user experiences, I think there is a lot of potential for innovation there, but at the same time we have to marry that with the right incentives, opportunity and space for clinical innovation alongside that.”
— Dr. Kyna Fong