Inside Angle

From 3M Health Information Systems

Tag: user experience

Blog Post

Health care solutions built with empathy

September 29, 2021 / By Steve Austin

Traditionally, health care solutions and applications have been somewhat behind the technology curve. But, now we’re seeing a high demand in the market for solutions that deliver more automation to […]

Blog Post

Hope for stressed nurses and physicians: The science of design improves the experience of technology use

July 10, 2020 / By L. Gordon Moore, MD

Not just during the current COVID-19 pandemic, but for a long time, doctors and nurses have expressed concerns and frustration with the administrative work of clinical documentation. An article from […]

Knowledge Lab Post

Podcast Episode Transcript: Making things simple in user experience isn’t always simple

With L. Gordon Moore, MD

Dr. L. Gordon Moore: Welcome to 3M’s Inside Angle Podcast. This is your host, Dr. Gordon Moore. With me today is Anna Abovyan. She is a user experience expert, and […]

Blog Post

Cultural context and the implementation of a new EHR: Lessons for the VA from Denmark

July 3, 2019 / By Travis Bias, DO, MPH, FAAFP

A recent Politico piece on the implementation of Epic in Denmark highlighted some key areas where the American-grown electronic health record (EHR) was simply “lost in translation” in the Scandinavian […]

Knowledge Lab Post

Podcast: Show don’t tell

With Andy Vitale

Andy Vitale shares his passion for making an impact in the healthcare space and designing meaningful healthcare solutions at the enterprise level.

Knowledge Lab Post

Article: UX Design in Healthcare: 3M’s UX Design Principal Talks User-Centered Design in Life or Death Situations

With Andy Vitale

How can UX designers create experiences that put the user first? Andy Vitale gives his take.

Blog Post

The experience is the differentiator

May 17, 2017 / By Andy Vitale

By 2020, customer experience will overtake price and product as the key brand differentiator. This is due, largely in part, to the fact that the role of the customer has changed from isolated to connected, from unaware to informed, from passive to active. Customers have access to unprecedented amounts of information, often at their fingertips, allowing them to […]