I have found that the best topics for my blog are those that I care most passionately about (see “Collaborating with Kindness” as an example). As I thought about this […]

Shifting from volume-driven to value-based healthcare wouldn’t be so difficult if value meant just one thing. But every payer and value-based program defines value to suit its own purposes—on good […]

I paraphrase, but this is essentially the question we hear from providers when we talk about ICD-10 coding accuracy.

Donna: Hi, Sue! I saw you at the ACDIS conference last week. How were the sessions you  attended? Sue: Really good – I liked the diversity and range of topics […]

We see it everywhere: AHIMA and ACDIS are offering education programs to help their members embark on the outpatient CDI journey. Consulting firms and technology companies are launching new services […]

Donna: Sue, have you been reading about the new definitions for sepsis and septic shock, and the new clinical guidance for physicians about diagnosing sepsis in their patients? Sue: Yes, I […]

Donna: Sue, it has been way too long. What’ve you been up to? Sue: I’ve been auditing a lot of ICD-10 documentation and coding post go-live. Donna: Same here – […]

I had the privilege of attending the HFMA Region 11 conference this week. Although there were many great seminars and speakers on healthcare topics, the best presentation was by Johnny […]

Happy New Year to all! As we make (and break) many New Year’s resolutions this month, I’d like to talk about resolutions for quality. I appreciate the challenges and pressures […]

Let me start by saying Happy Holidays to everyone. However, I am feeling a bit like Mr. Scrooge. I have heard from many clients lately regarding their struggles with obtaining […]

Ever wonder how states (or CMS) set thresholds for readmission rates? Much has been said about and written on the subject, but there a few things I think are highly […]

We’ve all heard the phrase…”what you don’t know won’t hurt you.” That might be true in some settings, but in the world of documentation improvement this is definitely not the […]