From 3M Health Information Systems
Digital empathy in the time of telemedicine
Telemedicine is far from perfect, but during the COVID-19 pandemic it became an essential tool for delivering care. Will the trend towards telemedicine continue after the pandemic, or fall by the wayside? Dr. Matt Sakumoto, a virtualist primary care physician at University of California, San Francisco, describes the concept of digital empathy in telemedicine and how it could help this technology be more than just a blip on the health care radar.