2024 Solventum CES: Solving together, sharing success deep in the heart of Texas

Aug. 26, 2024 / By Garri Garrison

This year, we hosted the 2024 Solventum Customer Experience Summit (CES) in Dallas, and fully embraced the Texas vibe (hello horses and hats!). Our 2024 theme – solving together, sharing success – was not just a tagline, but the team brought it to life in a dozen different ways throughout the week. Hundreds of healthcare experts gathered with us, not just to network, but to collaboratively tackle some of the industry’s most pressing challenges.

Solventum CES is an opportunity to connect one-on-one with our customers to understand their challenges better. It’s a chance to hear more about their experiences and goals, which are incredibly valuable to our team. We each bring back our learnings from those conversations and integrate that feedback into our technology and roadmaps. Diving deeper into what our customers experience on the frontlines, along with their strategies and tools for overcoming challenges can help us improve as a partner, working to deliver the right solutions they need to achieve their goals.  

This year’s event included 35 sessions across six topic tracks, covering everything from capture to code. We celebrated customer achievements with our 2024 Solventum Summit Awards (full list is below) and collected school supplies and raised more than $6,000 to support mental health awareness in partnership with Children’s Health in Dallas.

Our new branding was on full display, and it was fun to see everyone embrace our new Solventum green! We remain deeply committed to connecting with our customers, learning how they operate, how our technology can help them accomplish their goals, and, ultimately, learn from them about what they need for the future.

We’ve captured some exciting moments from this year’s events on LinkedIn. Take a look!

It’s a privilege to host the Solventum CES year after year, and we are always thrilled by the positive feedback from our customers. Their appreciation for the event and the value they derive from it is truly inspiring. We are already eagerly anticipating the 2025 Solventum CES and the opportunities it will bring. If you missed out this year, stay tuned for more information on next year, including a new location and date!

Congratulations to our 2024 Solventum Summit Award winners:

• Analytics: Wellstar Health
• CDI innovation: Luke’s Health
• CDI operational excellence: UCHealth
• Coding excellence & integrity (Facility): University of Kentucky
• Professional coding: Mercy Health System
• Partnership & collaboration: WVU Medicine
• Provider engagement: Sutter Health West Bay Region
• Speech: HCA
• Innovator of the year: Elizabeth Healthcare

International awards:

• Outstanding utilization of coding & technology: Emirates Health Services
• Best practices in utilizing Solventum software & technology services: Antonius Krankenhaus, Eschweiler
• Excellence in Implementing and adopting Solventum Technology: University Hospitals Bristol

Garri Garrison is president of Solventum’s Health Information Systems business.