Kristen Viviano, MHA, CPC, CRC-I

Product manager, outpatient CDI

Clinical documentation integrity

Kristen Viviano, MHA, CPC, CRC-I, has been working in the health care industry for over 10 years. She has experience working interdepartmentally with health plans and provider organizations to foster unique approaches for coding, documentation and performance improvement strategies. Kristen has experience managing all aspects of risk adjustment and clinical documentation integrity (CDI) initiatives with diverse teams of experts and turning data into actionable information to improve program outcomes and enhance efficiencies. She is a subject matter expert for Medicare hierarchical condition categories (HCCs), Commercial HCCs, and 3M™ Clinical Risk Groups (CRGs), with experience providing education on methodology, best practice workflows and reporting to a variety of audiences.